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  2. Charging Stations & Sessions
  3. Plug & Charge

Plug & Charge

  • Why does my BMW Charging contract show "pending" status for Plug & Charge, and how can I activate it?
  • Can I authorise other vehicle users to use my BMW Charging contract stored in the Plug & Charge menu or withdraw their authorisation?
  • How can I create or save additional contracts for Plug & Charge?
  • What should I do if authentication via Plug & Charge is not working?
  • How can I check if my BMW has started charging via Plug & Charge?
  • How can I find Plug & Charge-capable charge points?
  • Why can't I download my BMW Charging charging contract in the vehicle menu, even though it's set up for Plug & Charge?
  • How long until I can download the BMW Charging certificate/contract via the vehicle menu after creating the contract?
  • For which BMW electric vehicles is Plug & Charge available?
  • Why isn't Plug & Charge working even though it shows as "enabled" in my BMW Charging contract?
  • Why isn't Plug & Charge working even though my vehicle and the station support it?
  • How can I stop my charging process at the station via Plug & Charge?
  • Can I charge my Plug & Charge capable vehicle at every charging station?
  • Is Plug & Charge for free? 
  • What should I consider when selling my vehicle regarding Plug & Charge?
  • How do I activate Plug & Charge?
  • What is Plug & Charge, and is it free?

Need immediate help?

* The cost of the call depends on the country and network you're calling from.

Phone:

+44 1937 228800

Email:

uk@bmw-public-charging.com

You can reach our customer service team during the following hours:

Monday - Friday 7 a.m. to 7 p.m.

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