To verify if your charging session has started successfully, please check the following:
- Charging station screen: Look at the status display on the charging station to confirm that the charging has begun.
- Vehicle display or My BMW app: Check the charging status in your vehicle or via the My BMW app for an update.
- Charging socket status: Inspect the status indicator on your BMW's charging socket for confirmation.
If the charging point repeatedly prompts for authentication:
Please verify if the charging station supports automatic Plug & Charge authentication. You can check this information:
- On your BMW's Goodbye screen.
- In the charging point details in the My BMW app.
Important note:
After a failed authentication attempt via Plug & Charge, your vehicle will not automatically re-authenticate when plugged in again. As an alternative, you can authenticate using the digital method in the My BMW app (Charge on the Go) or the BMW Charging Card.