For business customers still using the invoice payment method, here's how the process works:

1. Ensure correct payment details
   When making your monthly payment, always include the Invoice ID as a reference. This is crucial for identifying and matching your payment to the correct account.
2. Payment timeline
   Payments are generally processed within 10 business days.
3. Checking payment status
• Log in to your BMW Charging account.
• Navigate to the "Invoices" section on your contract dashboard.
• Review the payment status for each invoice.
4. Unresolved invoices
   If an invoice still appears as "open" after 10 business days, please contact Customer Service for assistance.

Helpful tip:
Double-check all payment details to avoid processing delays or errors.