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BMW Charging
Payment & Billing
Payment & Billing
Payment
How can I switch to BACS as a business customer?
What are the benefits of using BACS as business customers?
How does monthly payment by invoice work for BMW Charging business customers?
What payment methods do you accept for the different account types?
What does it mean when I receive a 3-D Secure authentication error message, and why does it take time to resolve it?
How can I update or change my payment details or payment method?
See all 7 articles
Invoices
Can I download multiple invoices at once?
For Business Customers: Paying Multiple Invoices by Bank Transfer
Can you reissue an invoice with my updated contact details?
Why does the amount on my confirmation email not match the value on my invoice or the price display at the charging station?
Why did I get a payment reminder or dunning letter?
Why doesn't the amount on my invoice match the total of my charging sessions?
See all 9 articles
Invoice Management
Why am I still being charged on my Driver Account even though this feature is activated and someone else is covering my invoice?
What is the "Fleet" section in my Account about?
Need immediate help?
* The cost of the call depends on the country and network you're calling from.
Phone:
+44 1937 228800
Email:
uk@bmw-public-charging.com
You can reach our customer service team during the following hours:
Monday - Friday 7 a.m. to 7 p.m.