To reset or update your BMW Charging login credentials, follow these steps:

Resetting your password

1. Go to the BMW ID ID Login page, accessible via BMW ID.
2. Click on "Forgot password" and follow the instructions to reset your password.

Tip: If you do not receive a password reset email, it is possible that your BMW ID ID is different from the email address that you used for registering your account. Please note that your login and communication email addresses may be different. Please try logging in with another one of your frequently used email addresses.

Changing your login email or password

To update your login email address or password used for your BMW Charging account, you must update these details directly on the BMW ID page, accessible via BMW ID.

Updating communication email address

Once logged into your BMW Charging account:

• You can update the email address used for receiving billing and marketing communications.

Note: This change does not affect your login email address, which will remain unchanged unless updated separately via the BMW ID website.