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BMW Charging
Account & Contract
Account & Contract
Account
What is email address validation?
Why did my account get blocked, and why did I receive a payment reminder or dunning letter?
What happens to my BMW Charging account if I lose my credit card?
How to ensure your My BMW app matches your BMW Charging account?
How can I change the language of my invoices or e-mail communication?
How can I navigate my account and contracts on the BMW Charging website?
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Contract
Does my contract have an expiration date?
I cancelled my BMW Charging contract by mistake—What can I do?
Can I change the country of my existing contract?
How can I withdraw from my BMW Charging contract within my 14-day cooling off period?
How can I cancel my BMW Charging contract?
Need immediate help?
* The cost of the call depends on the country and network you're calling from.
Phone:
+44 1937 228800
Email:
uk@bmw-public-charging.com
You can reach our customer service team during the following hours:
Monday - Friday 7 a.m. to 7 p.m.