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Frequently Asked Questions

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  2. Account & Contract
  3. Account

Account

  • What is email address validation?
  • Why did my account get blocked, and why did I receive a payment reminder or dunning letter?
  • What happens to my BMW Charging account if I lose my credit card?
  • How to ensure your My BMW app matches your BMW Charging account?
  • How can I navigate my account and contracts on the BMW Charging website?
  • How long does it take to activate my BMW Charging account?
  • Can I use BMW Charging for business purposes?
  • How can I change from a private to a business account?
  • How can I update my invoice address?
  • How can I delete my BMW Charging account?
  • Why do I no longer have access to my account?
  • How can I reset my login credentials?
  • What details can I change within my BMW Charging account?

Need immediate help?

* The cost of the call depends on the country and network you're calling from.

Phone:

+353 1 223 8709

Email:

ie@bmw-public-charging.com

You can reach our customer service team during the following hours:

Monday through Friday 7 a.m. to 7 p.m.

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