For questions or issues related to your electric vehicle itself (such as vehicle functions, hardware, or in-car systems), our support team is unfortunately not able to assist. We recommend reaching out directly to your vehicle manufacturer or authorized dealer, as they are best equipped to help with vehicle-specific topics.

For anything related to public charging—such as charging sessions, tariffs, invoices, or your charging contract—we are of course here for you and happy to support you with any questions or needs.