Plug & Charge

• Why does my BMW Charging contract show "pending" status for Plug & Charge, and how can I activate it?
• If I sell my BMW, how can I ensure that my BMW Charging contract is not used by the new vehicle owner?
• Can I authorise other vehicle users to use my BMW Charging contract stored in the Plug & Charge menu or withdraw their authorisation?
• How can I create or save additional contracts for Plug & Charge?
• What should I do if authentication via Plug & Charge is not working?
• How can I check if my BMW has started charging via Plug & Charge?

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Charging Sessions

• What should I do if I recognize unauthorized charging events in my BMW Charging account?
• Why might I need to select “Stop Charging” twice to end my charging session?
• Why am I being charged public prices for charging at home or work with my BMW Charging Card?
• Why does the VAT amount in my confirmation email differ from the one on my invoice?
• Why didn't I receive a confirmation email immediately after my charging session?
• Why am I being charged for charging sessions that occurred a long time ago?

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Charging Stations

• Are Tesla Supercharger stations part of the BMW Charging network?
• What should I do if a charging station is not working?

Authentication via App or Card

• Why did I get a bill even though I charged at a private station (e.g., a hotel, or airport)?
• How can I charge via the My BMW App?
• How can I charge via QR code?
• How can I start and stop a charging session?