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  2. Payment & Billing

Payment & Billing

Payment

  • How can I switch to SEPA Direct Debit as a business customer?
  • What are the benefits of using SEPA Direct Debit as business customers?
  • How does monthly payment by invoice work for BMW Charging business customers?
  • What payment methods do you accept for the different account types?
  • What does it mean when I receive a 3-D Secure authentication error message, and why does it take time to resolve it?
  • How can I update or change my payment details or payment method?
See all 7 articles

Invoices

  • Can you reissue an invoice with my updated contact details?
  • Why did I get a payment reminder or dunning letter?
  • Why doesn't the amount on my invoice match the total of my charging sessions?
  • When can I expect to receive and view my invoice in my BMW Charging account?
  • What is the structure of the monthly BMW Charging invoices?
  • How can I view my invoice? How can I see the status of a BMW Charging invoice?

Need immediate help?

* The cost of the call depends on the country and network you're calling from.

Phone:

+353 1 223 8709

Email:

ie@bmw-public-charging.com

You can reach our customer service team during the following hours:

Monday through Friday 7 a.m. to 7 p.m.

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